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Returns Policy 

 
 
Policy

In the unlikely event that you are dissatisfied with your purchase, please feel free to return your goods within 14 days of the purchase date for a full exchange or refund. Any item (excluding food and underwear) can be returned to us for any reason provided it is returned in ‘showroom condition’ with its original packaging and tags with a valid receipt/delivery note.

Returns can be made directly to County Cycles store, including purchases made online. Alternatively you can return your goods by post. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.

COVID-19 UPDATE

AS AN ESSENTIAL RETAILER, OUR STORE REMAINS OPEN